Shipping policy
🚚 Lamsa Soaps — Shipping Policy
Last updated: 13/10/2025
Thank you for choosing Lamsa Soaps! Every one of our soaps is handcrafted with care, and we’re excited to share our creations with you. Please review our shipping policy below to understand how we process and deliver your orders.
1. Processing Time
All soaps are made in small batches to ensure the highest quality.
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Processing time: 2–5 business days after your order is placed.
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During peak seasons or large restocks, processing may take a little longer — we’ll always keep you informed via email.
Custom or pre-order items may require additional curing time; estimated ship dates will be noted in the product description.
2. Shipping Rates & Delivery
We currently ship within [your country] and offer international shipping to select regions.
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Domestic shipping: Usually takes 3–7 business days, depending on location.
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International shipping: May take 10-15 Days, depending on customs and carrier timelines.
Shipping fees are calculated at checkout based on order weight and destination.
3. Tracking Your Order
Once your order has shipped, you will receive an email with a tracking number.
Please note that tracking updates may take up to 24 hours to appear after dispatch.
4. Delays & Lost Packages
We are not responsible for delays caused by postal carriers, weather conditions, or customs processing.
If your order appears lost or hasn’t arrived after the expected time, please contact us at Admin@lamsasoaps.com.au, and we’ll do our best to assist you.
5. Incorrect Address
Please double-check your shipping information before placing an order.
If a package is returned to us due to an incorrect or incomplete address, the buyer will be responsible for reshipment costs.
6. Contact Us
If you have any questions about shipping or your order status, please reach out:
📧 Email: Admin@lamsasoaps.com.au